Terms & Conditions

Welcome to Chad Staton. These Terms & Conditions (“Terms”) govern your use of https://chadstaton.store (the “Site”) and any purchase you make from Chad Staton (“we,” “us,” or “our”). By accessing our Site or placing an order, you agree to these Terms. If you do not agree, please do not use our Site.

1. Acceptance of These Terms

Agreement

By browsing the Site, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms, along with the policies listed below, which form part of this agreement:

• Privacy Policy
• Shipping & Delivery Policy
• Return & Refund Policy

Changes to These Terms

We may update these Terms at any time. Changes take effect when posted on this page, with an updated Effective Date. Orders are governed by the Terms in effect on the date of purchase. If you keep using the Site after changes are posted, you accept the updated Terms.

2. Eligibility and User Accounts

Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to use our Site or place an order. Financing through Affirm is subject to Affirm’s own eligibility requirements.

Your Account

If you create an account, you agree to:

• Provide accurate, current, and complete information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Take responsibility for all activity under your account

We may suspend or close accounts that provide false information, break these Terms, or are involved in fraud or abuse.

3. Products, Pricing, and Availability

Product Information

We try to describe and display our products as accurately as possible. However:

• Colors may look different depending on your screen settings.
• Product dimensions and weights are approximate and may vary slightly.
• Massage intensity, comfort, and fit vary depending on body size, height, and personal preference.

We do not guarantee that product descriptions, images, or other Site content are completely error-free.

Pricing

• All prices are listed in U.S. dollars (USD).
• Prices, promotions, and discounts may change at any time without notice.
• Promotional offers apply only during the stated period and may not be combined unless stated otherwise.

Pricing Errors

If a product is listed at an incorrect price because of a typographical, technical, or system error, we may cancel any order placed at that price, even after an order confirmation has been sent. If your order is cancelled for this reason, we will notify you and Affirm will cancel your loan.

Availability

All products are subject to availability. If an item you ordered becomes unavailable, we will notify you and offer a full refund or, where possible, a similar alternative.

4. Orders and Payment Through Affirm

Order Acceptance

Your order is an offer to buy. An order confirmation email means we have received your order, not that we have accepted it. Acceptance happens when your order ships. We may refuse or cancel any order, including for suspected fraud, address verification problems, pricing errors, product unavailability, or orders that appear to be placed by resellers.

Payment Through Affirm

All purchases on our Site are paid through Affirm, a third-party financing provider.

• When you choose Affirm, you apply for financing directly with Affirm, and your loan is a separate agreement between you and Affirm.
• Approval, loan amount, interest rate, and repayment terms are decided entirely by Affirm. Chad Staton has no control over Affirm’s credit decisions.
• Affirm’s terms and privacy policy govern your loan. See https://www.affirm.com for details.
• Your order will be processed only after Affirm approves and confirms your purchase.

Your Payment Obligations

You are responsible for making all payments to Affirm under your loan agreement. Returns, cancellations, and refunds are handled under our Return & Refund Policy, and refunds are issued to Affirm, which applies them to your loan. Please continue making scheduled payments until any refund shows in your Affirm account.

Fraud Prevention

We may verify your identity and address before shipping. Orders that fail verification may be held or cancelled.

5. Shipping, Returns, and Warranty

Shipping and Delivery

Shipping coverage, processing times, delivery methods, and delivery requirements are explained in our Shipping & Delivery Policy. Risk of loss and title for products pass to you when the carrier delivers them to your shipping address.

Returns and Refunds

Returns, refunds, cancellations, and exchanges are governed by our Return & Refund Policy, including the 30-day return window and the requirement to report damage within 48 hours of delivery.

Product Warranty

Products may be covered by a limited warranty, as described on the product page or in the documentation included with your product. The warranty does not cover damage caused by misuse, accidents, improper assembly, unauthorized repairs, commercial use, or normal wear and tear.

6. Product Use and Health & Safety Disclaimer

Not a Medical Device

Our massage chairs are designed for general relaxation and personal comfort only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Nothing on our Site is medical advice.

Consult a Doctor Before Use

Talk to a qualified healthcare professional before using a massage chair if you:

• Are pregnant
• Have a pacemaker or other implanted electronic medical device
• Have heart disease, high blood pressure, or circulation problems
• Have osteoporosis, a spinal condition, recent fractures, or recent surgery
• Have skin conditions, open wounds, or inflammation in areas the chair will touch
• Have any other medical condition or concern

Safe Use Requirements

• Read and follow the user manual and all safety warnings before use.
• Do not exceed the chair’s stated maximum user weight or height.
• Do not let children use the chair, and do not let children play with or near it without supervision.
• Do not use the chair for longer than the recommended session time.
• Stop using the chair immediately if you feel pain, discomfort, numbness, or dizziness.
• Unplug the chair when it is not in use and before cleaning or moving it.

You use the product at your own risk. We are not responsible for injury or damage resulting from misuse, failure to follow the manual, or ignoring these warnings.

7. Intellectual Property and Acceptable Use

Our Content

The Site’s content, including text, page design, our logo, and graphics we created, belongs to Chad Staton or is used with permission, and is protected by applicable intellectual property laws. Product names and trademarks of third-party manufacturers belong to their respective owners. You may not copy, reproduce, distribute, or use our content for commercial purposes without our written permission.

Customer Reviews and Submissions

If you submit reviews, comments, photos, or other content to our Site, you:

• Confirm the content is honest, your own, and does not infringe anyone else’s rights
• Give us a non-exclusive, royalty-free right to use, display, and reproduce that content on our Site and marketing materials

We may remove any submission that is false, offensive, unlawful, or violates these Terms.

Prohibited Uses

You agree not to:

• Use the Site for any unlawful or fraudulent purpose
• Place fraudulent orders or use another person’s identity or payment information
• Try to gain unauthorized access to the Site, its servers, or other users’ accounts
• Upload viruses, malware, or other harmful code
• Use bots, scrapers, or automated tools to collect data from the Site
• Interfere with the Site’s security or normal operation

8. Disclaimers and Limitation of Liability

Site Provided “As Is”

The Site and its content are provided on an “as is” and “as available” basis. We do not guarantee that the Site will be uninterrupted, secure, or error-free.

Disclaimer of Warranties

Except for any limited warranty expressly stated in Section 5 or in your product documentation, and to the fullest extent permitted by law, we disclaim all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by law:

• Chad Staton will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our products.
• Our total liability for any claim relating to a product or order will not exceed the amount you paid for that product.

Some states do not allow certain warranty disclaimers or limitations of liability, so some of the above may not apply to you. Nothing in these Terms limits any rights you have under applicable consumer protection laws.

Third-Party Services and Links

Our Site may link to third-party services, including Affirm and shipping carriers. We are not responsible for their content, policies, or practices, and your use of them is at your own risk.

9. Indemnification, Dispute Resolution, and Governing Law

Indemnification

You agree to indemnify and hold harmless Chad Staton and its owners, employees, and partners from any claims, losses, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Site or products, or your violation of any law or the rights of a third party.

Informal Resolution First

If you have a dispute with us, please contact us first at support@chadstaton.store. We will try to resolve it informally within 30 days. Most issues can be resolved quickly this way.

Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to its conflict-of-law rules.

Jurisdiction

Any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in Cole County, Missouri, and you agree to the jurisdiction of those courts. Either party may bring an eligible claim in small claims court.

10. General Terms and Contact Us

Entire Agreement

These Terms, together with our Privacy Policy, Shipping & Delivery Policy, and Return & Refund Policy, are the entire agreement between you and Chad Staton regarding your use of the Site and your purchases.

Severability

If any part of these Terms is found to be invalid or unenforceable, the rest will remain in full force and effect.

No Waiver

If we fail to enforce any part of these Terms, that does not waive our right to enforce it later.

Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, severe weather, carrier delays, supply chain disruptions, labor disputes, pandemics, or government actions.

Assignment

We may transfer our rights and obligations under these Terms without your consent. You may not transfer yours without our written permission.

Contact Us

For questions about these Terms, contact us:

Chad Staton
1023 Satinwood Ct Jefferson City, MO 65109 United States
Email: support@chadstaton.store
Phone: +1 252 207 9426