1. Who We Are
Independent Online Retailer
Chad Staton is an independent online retailer of massage chairs and related products. We choose products from third-party manufacturers and suppliers and sell them directly to customers in the United States.
What This Means for You
- We are not the manufacturer of the products we sell.
- Unless a product page clearly says otherwise, we are not an authorized dealer, distributor, agent, or representative of any manufacturer or brand named on our Site.
- We are not owned by, affiliated with, sponsored by, or endorsed by any manufacturer or brand whose products or names appear on our Site.
2. Our Relationship With Manufacturers and Brands
No Official Partnership
Any mention of a manufacturer, brand, or product name on our Site is for identification and description only. It does not mean that brand has approved, partnered with, or authorized Chad Staton.
Where We Are Authorized
If we become an authorized retailer for a specific brand, we will say so clearly on that brand’s product pages and list it in this section.
3. Trademarks and Brand Names
Ownership of Trademarks
All product names, brand names, logos, and trademarks shown on this Site belong to their respective owners. Chad Staton does not claim ownership of any third-party trademark.
Descriptive Use Only
We use third-party names only to accurately identify the products we sell, which is permitted under U.S. trademark law (nominative fair use). This use does not suggest any sponsorship or endorsement by the trademark owner.
Our Own Marks
“Chad Staton” and the Chad Staton logo are trade names of Chad Staton.
4. Product Sourcing
How We Source Products
We buy our products from third-party manufacturers and suppliers. Products may be shipped directly to you by our suppliers or fulfillment partners.
Our Standards
We select products based on their features, build quality, and value. Product availability, models, and suppliers may change over time.
5. Product Images and Descriptions
Source of Content
Some product images, specifications, and descriptions on our Site are provided by manufacturers or suppliers.
Accuracy
We work to keep product information accurate. However, manufacturers may change designs, colors, materials, features, or packaging without notice to us, so the product you receive may differ slightly from the images or descriptions shown. If a product differs significantly from its description, please contact us under our Return & Refund Policy.
6. Manufacturer Warranties and Support
Warranty Coverage
Because we are an independent retailer, products bought from Chad Staton may not be eligible for warranty service directly from the manufacturer or brand owner.
Our Support
Warranty coverage for products bought on our Site is provided by Chad Staton as described on the product page and in our Return & Refund Policy. For any warranty claim, contact us, not the manufacturer.
Manufacturer Services
We cannot guarantee access to manufacturer customer service, repair centers, product registration, or brand-specific promotions.
7. Product Authenticity and Specifications
What We Guarantee
Every product we sell is new, unless the product page clearly says otherwise, and is supplied as described on its product page.
Specifications
Product specifications, including dimensions, weight capacity, power requirements, and massage functions, are based on information from the manufacturer or supplier. Always check the user manual supplied with your product for the final specifications and safety instructions.
8. Pricing Independence
Our Own Pricing
Chad Staton sets its own prices independently. Our prices are not set, approved, or controlled by any manufacturer or brand.
Price Differences
Our prices, promotions, and offers may differ from those offered by manufacturers, authorized dealers, or other retailers. Promotions offered by a manufacturer or by other retailers may not apply to purchases made on our Site.
9. Affirm and Third-Party Service Providers
No Endorsement
Our use of third-party services, including Affirm for financing and payment, shipping carriers for delivery, and WordPress and WooCommerce for our website platform, does not mean those companies endorse Chad Staton or the products we sell.
Independent Companies
Affirm is an independent financial services company. Your loan is an agreement between you and Affirm or its lending partners, as explained on our Payment Methods & Affirm Financing page.
10. Questions, Brand Owner Concerns, and Contact
Customer Questions
If you have questions about a product’s origin, manufacturer, or warranty before you buy, contact us. We will answer as fully as we can.
Brand and Trademark Owners
If you own a trademark or brand and believe your rights have been used improperly on our Site, contact us with:
- Your name, company, and contact details
- The trademark or brand involved, with proof of ownership
- The page(s) on our Site you are concerned about
We will review your concern promptly and remove or correct content where appropriate. Copyright concerns should follow the DMCA procedure in our Legal Notice.
Contact Us
Chad Staton
1023 Satinwood Ct Jefferson City, MO 65109 United States
Email: support@chadstaton.store
Phone: +1 252 207 9426
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